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Questions, answered

Everything about our services, booking, payment and delivery, in one place.

Services & pricing

What services do you offer?

We offer professional photography and videography for all kinds of occasions, including birthdays, weddings, corporate events, product shoots, family portraits and other special occasions.

How much do your services cost?

Our rates depend on the type of event, coverage hours, location and your specific requirements. Send us your event details and we’ll prepare a customized quotation that suits your needs and budget.

Do you offer customized packages?

Yes. We can customize a package around your event, coverage hours, number of photographers or videographers, and the deliverables you want. Contact us to discuss your requirements.

Booking & payment

How far in advance should I book?

We recommend booking at least 2–4 weeks ahead to secure your preferred date and give us time to prepare. Last-minute bookings may be accommodated depending on availability.

How do I book your services?

Message us on our Facebook Page or Messenger, or send the inquiry form here on our website. Include the type of event or shoot, the date and time, the location, your preferred package, and any special requests. We’ll guide you through booking and send a quotation.

Do you require a down payment?

Yes. A reservation fee of 50% of the total package cost secures your event date, time and package. The remaining 50% is settled on or before the event day, or upon completion of deliverables, as agreed.

Can we reschedule or cancel our booking?

Rescheduling is subject to availability. Cancellations made at least 60 days before the event qualify for a refund; cancellations made less than 60 days before are non-refundable. Please let us know as early as possible if anything changes.

Coverage & travel

What areas do you cover?

We accommodate clients within our service areas. For events outside our usual coverage, additional transportation or travel fees may apply. Share your event location and we’ll confirm availability and any charges.

What happens if the event runs longer than expected?

Additional coverage may be available depending on our team’s schedule. Overtime charges may apply and will be communicated based on the agreed terms.

Photos & videos

How long does it take to receive the photos and videos?

Turnaround depends on the type of service and the volume of photos and videos. Edited files are delivered within the timeframe we agree on and confirm with you before the event.

Will we receive edited photos and videos?

Yes. Each package lists its deliverables, such as edited photos, highlight videos or full-length event videos. Tell us what you’d like and we’ll recommend a suitable package.

How will the photos and videos be delivered?

Final photos and videos are delivered digitally through an online gallery, Google Drive or another agreed platform. Physical copies, USB drives and other options are available on request and may cost extra.

Do you provide raw or unedited files?

Raw or unedited files aren’t included in our standard packages, but may be available on request, subject to our service terms and any additional fees.

Can we request specific poses or shots?

Absolutely. We welcome your ideas, preferred poses, shot lists and creative concepts. Share them with us before the event so we can plan accordingly.

Contact

How can I contact you for inquiries?

Reach us through our Facebook Page, Messenger or this website. Send us your event details and we’ll gladly help with packages, availability and pricing. We’re open Monday to Saturday, 8:00 AM – 5:00 PM.

Still have questions?

Message us on Facebook or send your event details, and we’ll get back to you.